Meads Pharmacy

At Meads Pharmacy we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice and healthcare that we deliver day by day. Our staff are regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.

We offer a wide range of products and services, some of which include Dispensing both NHS and Private Prescriptions, Repeat Dispensing, New Medicine Service, FREE Prescription Collection and Delivery Service in the local area, Pharmacy First Service, Stop Smoking Service, Ambulatory Blood Pressure Monitoring (ABPM), Travel Vaccinations and General Immunisation, Flu Vaccination, Covid-19 Vaccination, and Emergency Hormonal Contraception, just to name a few. For more information, please visit our Services page.

SERVICES

ABOUT MEADS PHARMACY

Meads Pharmacy is the trading name of Shreeji Medicare Ltd, a UK company registered in the General Pharmaceutical Council (GPhC) with GPhC Number: 1118011.

Our staff is regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.

Superintendent Pharmacist:
Mrs Mansi Nilay Dani MRPharmS.
GPhC Registration no. 2077219

We are open 7 days a week:
Monday to Friday from 9:00am to 7:00pm.
Saturday from 9:00am to 5:30pm.
Sunday from 11:00am to 5:00pm.

When we are closed, you can get health advice and information, including details of other local health services from the NHS Website at www.nhs.uk.

If you need help now, but it’s not an emergency, visit NHS 111 online or call 111.

For information about medical services including local doctors and hospitals, visit the NHS.uk website.

Address: 399 Alexandra Avenue, Harrow, London, HA2 9SG.
Telephone: 020 8866 1754
Email: info@meadspharmacy.co.uk
website: www.meadspharmacy.co.uk

CPPQ – Community Pharmacy Patient Questionnaire - Patient Survey

At Meads Pharmacy, we always try to provide you with the best possible service. We are asking customers to complete a short and anonymous questionnaire about the service we provide. Your feedback is vital in helping us to provide the highest standards of service.

Online Patient Questionnaire

You also have the option to download the forms and complete the questionnaire manually. Click here to download the Questionnaire in paper form. Once downloaded and completed, you can post the form to us or bring it in person.

We will use the results of this survey to improve the services we provide at Meads Pharmacy.

Thank you for your ongoing support and valuable feedback.

HOW TO MAKE A COMPLAINT

At Meads Pharmacy, we welcome your comments and suggestions.

We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints. If you need any information, wish to leave a comment or suggestion, need to report an incident or lodge complaint about this website, our staff or any of our products or services, please contact us as soon as possible via the Contact Page on this website; alternatively, you can write to us at Meads Pharmacy, 399 Alexandra Avenue, Harrow, London, HA2 9SG. You may also call the Superintendent Pharmacist, Mrs Mansi Nilay Dani, on 020 8866 1754.

Additionally, you can get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.

Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organisation.

Patient Survey Result 2020-2021

Overall Rating - the staff, the shop and the service provided
Answering customer queries
The service received from the pharmacist
Stock availability - Medicines/Appliances
Service waiting times
Cleanliness of the pharmacy
Providing efficient service
WHAT OUR CUSTOMERS SAY
Rated 5 out of 5
TOP Pharmacist. The very best I have ever used and always a pleasure to visit. Can do all injections/vaccines whether for holidays or flu etc. Has home delivery service for all who need it. Looks after all pensioners very closely. Takes a very keen interest in your Health. I have used for many years now and all the staff are so very friendly. They have always taken a keen interest not only with myself but also all my family. I have never experienced a pharmacy like this.

Andy Bugden

Rated 5 out of 5
Very knowledgeable, friendly, excellent and quick service.

Ruchi Varma

Rated 5 out of 5
The chemist, Mr Patel, is simply the best. We have been customers at Meads for years. So professional, excellent listener with a smile!!!

Robert Frigo

Rated 5 out of 5
Absolutely phenomenal customer service. Very friendly, polite, helpful Pharmacist & staff. Highly knowledgeable Pharmacist who seems to almost know what a patient need even before they tell their problem (just kidding), but they listen to you thoroughly and give you all the possible options - involving you in the process of caring for yourself. Incredible patient care over many years, especially provide advice & support to our Rayners Lane community during the Covid19 pandemic and seeing doctors was restricted. Very reassuring to patients to have a people with extensive knowledge of treating various common / non-emergency ailments providing useful medical service at the local level.

Prakash Shan

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